The air in my client's office nearly crackled with her irritation. A scheduling snafu had left a client without important services. "I guess I just have to do everything myself," she ranted.
My calling as a small business consultant requires that I maintain objectivity in the face of a client's frustration and anger. My calling as a human being and a small business owner myself leads me to empathize with what she was feeling at the moment.
It often seems, as small business owners, that we do indeed have to do everything ourselves. No one understands our business like we do, no one has the single minded dedication that we do. But here is a simple truth: If you have to do everything yourself, you're not doing it right.
Now, my client knows this and because she does, she operates a growing, successful company. But, we all have our moments.
You see, in the beginning, your business is you. You are the president, the bookkeeper, the janitor, and the one who makes the product or performs the service. It is at this crucial time that you can best impact the future of your business. If you don't separate yourself from the day-to-day aspects of your company, you will run yourself into the ground.
Taking the approach of "I have to do everything myself" is a great recipe for burnout. How do I know?
GULP! Well, uh, um?it happened to me-yup! ME. Big know-it-all smarty-pants small business consultant. I walked right up to the trap and stuck my foot in it. And suddenly, I found myself so depressed and frustrated, I was ready to walk away from the business I had spent years building.
How did it happen? Did I lose my passion for helping small businesses succeed? Not at all. I still cared very deeply. So, what was the problem? I asked myself this question over and over as I repeatedly banged my head against the wall.
The problem was this: I was trying to be "The Solution". I was trying to do everything for everybody and still work on my own business. What's wrong with that? Being the solution is what business is all about, isn't it? If my customer has a need shouldn't I step up and try to fill that need?
Look at it this way, I'm a consultant. My job is to teach others how to do what needs to be done. A small business doesn't need an MBA to do the payroll. A small business needs a payroll system that works long-term. My job is to set up systems that work, to develop systems that are sustainable and workable solutions for the business at all stages of growth.
Once a system is working, it then becomes my job to teach others how it works. Then, the System becomes "The Solution." I am merely an "Interim Solution." I learn, I teach, I get out of the way. Only then have I truly taken care of my customer.
Apply this to your own business. Are you performing tasks that take you away from your most important functions? Are you focusing on the long-term growth of your business or are you spending all your time on activities for which you are merely an "Interim Solution"? By focusing on what is truly important, you're better able to find the balance between what is best for your customers and your business.
If you're one of the millions of Small Business Owners who is: feeling stressed and disorganized, tired of working long hours for less you're worth, and struggling for focus, Small Business Mastermind, Caroline Jordan MBA has a Special Report just for you. It's called "Seven Secrets for Small Business Success". Get it by going to http://www.TheJordanResult.com . It won't cost you one red cent. Get it now. Start improving your business today.
![]() |
|
![]() |
|
![]() |
|
![]() |
As I am preparing for my attendance to the CoachVille's... Read More
Company mottos can easily be printed on a business card.Sometimes... Read More
Sacred cows take a long time to die. We get... Read More
Top 3 Ways to Maximize Your Small Business Server Consulting... Read More
So it's time to invest some finances into advertising your... Read More
Security Professionals provide the products and services necessary to create... Read More
What kinds of things effect mobile service businesses P and... Read More
You bet a name is important. Many small business owners... Read More
If you are in a franchise and have a territory... Read More
One major issue not being addressed right now in the... Read More
There are many factors to be considered when you are... Read More
Why would you use an event pass?Event passes are often... Read More
Administrative and clerical tasks are the bane of every industry.... Read More
Incredible as it sounds, you have a goldmine of free... Read More
What's your job profitability? Do you know?Many business owners are... Read More
Buyers want both online and local information about where to... Read More
As a solo entrepreneur or small business owner, one of... Read More
It appears the mini-blimp indoor theme and concept is making... Read More
You can provide affordable health care plans to your employees.... Read More
A lot of business owners I've spoken with lately have... Read More
Do you own a franchised business? Over 400,000 franchised businesses... Read More
1. Leadership Is Learned ? While many people appear to... Read More
The story is told of a tiger chasing some goats... Read More
I love lists. I make them for everything. And I'm... Read More
The FTC, Federal Trade Commission, is considering modifying the franchise... Read More
Great question!Freeing your time is an indisputably key element in... Read More
More sales and more profit. Isn't that what you want... Read More
If you're an entrepreneur responsible for your own small business... Read More
Most pressure washing companies never look into some of the... Read More
Purchasing a franchise has become one of the most popular... Read More
Someone new to business ownership recently told me, "Before I... Read More
Writing a business plan for a mobile car wash is... Read More
No matter what kind of small business you have, you... Read More
If you really want to earn more money with your... Read More
Attorneys and Lawyers are ruining the franchise industry. It is... Read More
I have to admit, I was curious. When I saw... Read More
If you run a pressure washing company in a rural... Read More
Many pressure washing companies will be glad to take on... Read More
COLLABORATIVE NEGOTIATING:Collaborative negotiating is a win-win strategy that can focus... Read More
Now that winter has passed, the annual ritual of spring... Read More
You've probably heard the statistic that 95% of small businesses... Read More
We have all seen the mobile washing units cruising our... Read More
Car wash businesses are unique to other businesses. In fact... Read More
In a world full of complications sometimes we overlook the... Read More
Business Process Automation or BPA for short. This was a... Read More
Under the Securities Act of 1933, any offer to sell... Read More
The start of a new year is a time for... Read More
Ask anyone trapped in a cubical about their entrepreneurial dream... Read More
Everything starts with a business plan: If you don't have... Read More
Back when I owned an inventory-based business, one of my... Read More
For really tough boat hull cleaning you will need to... Read More
A recent survey indicated that clean Taxi Cabs Fleets have... Read More
We are noticing an increase in the length of time... Read More
Shipping materials can be expensive! Even the styrofoam "peanuts" can... Read More
It has been said that the only constant is change.... Read More
So there I was ? sitting in the audience of... Read More
You know what makes me really happy? Drinking a Starbucks... Read More
Do you have a Business Plan? Congratulations, but you are... Read More
My colleague, Jane, recently lamented to me an all too... Read More
Who is responsible for maintaining the business relationship?Nurturing a business... Read More
If you own a mobile car washing, pressure washing or... Read More
Many auto detailers fall short in their sales presentations. I... Read More
Small business owners can relieve a lot of their own... Read More
1. Have A Strong Constitution ? Justices deliver decisions by... Read More
One overlooked individual in the process of taking a company... Read More
One of the primary concerns all small businesses have is... Read More
Small Business |