Janelle Delacorte has been happily answering calls for the Home Shopping Network and various infomercials since November 2004.
Several nights out of the week she tucks the kids in to bed, turns around, takes 20 or so odd steps, and arrives at the office. In her pajama's, no less.
Janelle is a telecommuter.
According to the 2004 ITAC American Interactive Consumer Survey, she's one of 24.1 million people who is employed by a company, and works from home. And as you can imagine, she loves her job.
In a recent interview she confided with me about the pro's and con's of telecommuting.
Pro's:
"I was a latch key kid growing up, and that's not something I wanted for my children," she says. "By working at home I've been able to see them pass all of their major milestones, and I'm very grateful for that."
This enables her to work while the kids are asleep. And even if she wants to squeeze in a 1/2 hour during their nap time, she can do so.
Janelle's family has saved over $200 dollars a month by eliminating her daily commute to the office.
Con's:
"When I began answering calls for the infomercial people I had to read a relatively long script, depending on the product being sold. Those first few days were murder on my throat," says Janelle.
Her solution was to keep a warm cup of tea nearby, as well as a glass of room temperature water with lemon.
"It's very important to keep your throat hydrated with the right things, or you'll lose your steam very early on," she advises.
"When I first started with HSN I would have really busy times when I'd be on the phone for almost the entire hour. Then there would be times when the phone would ring 1 or 2 times," she says.
"Now before I book my hours I look at what's going to be selling during that time frame. Some items just attract a lot more buyers. So I schedule my work time around those hot sellers, and my checks have been getting consistently better."
She advises workers in her field to keep a diary of what's selling when they work, so they'll know where the most calls come from.
"Yes, I sometimes long for a little watercooler banter," she laughs. "But when I can roll out of bed, put on my headset and start work anytime of the day or night, I realize that I still have one of the best jobs in the world."
Alexis Dawes is the author of "The Telecommuter Job Report," a quarterly updated e-report that highlights companies hiring telecommuters on a regular basis, and interviews with real, working telecommuters. You may get more information about this report at (http://www.TelecommuterJobReport.com).
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