WIIFM - Making the Whats In It for Me? Question Work for You

In the constantly changing world of Call Centers, asking agents to adapt to ever increasing demands, responsibilities and performance can be a challenge to even the most involved of managers. Being able to create buy in is always challenging, but if you can answer the WIIFM question you will be... Read More

Having Trouble Motivating Others? Try WIIFM

Recently my fourteen-year old son Matt dressed up as Santa Claus and attended a Christmas caroling event for one of my professional organizations. Was my son excited about the idea of spending one of his evenings singing to seniors instead of being with his friends? Not really. Then how did... Read More

Presenteeism - present in body absent in productivity

Presenteeism is alive and 'not well' in many businesses today. It will visit your business or may even be present as you read this article.Presenteeism may be described as 'attending the workplace with minor or serious illnesses' when in fact your employee or you should be away recovering'!It's a fact... Read More

Team Work - A Challenge of Character

Over the years there has been much ado about team work, the value of teams, the ups and downs, the pros the cons! Some appear to work and others fail, why? Can your business benefit from a team work approach or not?As people we are 'complex beings' It never ceases... Read More

Building Successful Work Relationships--Playing In The Same Sandbox

Remember playing in your childhood sandbox? If you enjoyed being outside for most of the day, you could play in the sandbox for hours on end-shaping and pouring the sand or mixing it with a little water to form a castle or hill. Children enjoy playing with sand or dirt... Read More

Characteristics of High Performance Teams

Abstract: Based on significant research, Entelechy has defined characteristics of effective teams.Entelechy reviewed over 50 studies on high performance teams and compiled a list of high performance team characteristics. We grouped characteristics into eight categories as indicated on the graphic below.Participative LeadershipAligned On Purpose And VisionTask Focused Shared Responsibility Innovative... Read More

Motivating Your Employees

CREATE A MOTIVATIONAL CLIMATE: Create a climate where others find long-term motivation. Long term motivation comes from a positive work environment, and positive reinforcement. Usually long-term motivation is impossible without short-term motivation. Short-term motivation comes from the staff working together, learning from each other, and giving as well as receiving... Read More

Aligning Teams with Organizational Goals

Teams don't have to be aligned with the goals of the organization. Teams can work on what they believe to be the right things. They can work diligently on creating the results they think matter. They can be completely committed to success from their perspective.A non-aligned team could enjoy each... Read More

Collaboration Software - Building an Office Without Walls

The rise of the internet has given businesses a new way to think and function on both the individual level and as a whole. Today if you are in a business that doesn't have or use the internet, then you are giving up valuable advertising and productivity. Whether or not... Read More

People Are The Heart Of Your Organization

Do you let your people express their thoughts about the roles and responsibilities they have in your organisation? Don't just take it for granted that everything's fine because no one complains.Organisations often spend a fortune on purchasing office furniture/computer software/filing systems etc. only to find out they are unsuitable because... Read More

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Motivation - The Benefits of Spending Time with Your Team

Benefit 1 - You get to understand them betterAlmost everyone... Read More

What Do Trainers Do When They are Not Training?

In the new corporate environments where everyone wears more than... Read More

Creating a Winning Staff Team

As a business owner, I've had staff come and go... Read More

Team Success with ?Innies?: Why You Want Them on Your Team and How to Help Them Excel

Everyone knows, works or lives with "innies." Who are they... Read More

Team Building Celebration Plan -- Perfect For Any Time of Year

When was your last team celebration? Have you been way... Read More

Raising Issues In Your Group or Offline

In a recent group coaching session, a client mentioned that... Read More

Team Work

So much has been written on this subject; Team Work,... Read More

How Leaders Unlock Potential in Teams

Leaders are faced with unlocking the potential in the people... Read More

Build a Great Team - Ten Easy Ways to Start!

It's all about focusing on where the best value in... Read More

Motivating Teams

Introduction:Working with teams, whether as leader of a single team... Read More

Team Development in the Little Leagues

A grassy field, two nets, a soccer ball and some... Read More

Do You Want to Get Others to Improve Their Performance? Then Expect the Best

Recently I decided to stretch my athletic abilities and add... Read More

Building a Successful Team

Once you've set a goal for yourself as a leader... Read More

A Team That Gleamed

Too many techies get a bad rap for lacking teamwork... Read More

Teamwork, Rowing, & Paddles

Effective and sustainable teambuilding is necessary in today's marketplace where... Read More

Effective Brainstorming

Most managers simply herd some people in a room with... Read More

Consensus: The Right Team Decision Strategy?

Consensus is the appropriate decision strategy for the most important... Read More

Leadership Quality Through Kindness

In days past, loyalty was a given. The worker in... Read More

The Top 7 Things Entrepreneurs Need to Know About Employees

As I work with clients to strengthen their teams and... Read More

How To Encourage Ideas From Your Team At Meetings

You're at a meeting with key staff. You want some... Read More

People Are The Heart Of Your Organization

Do you let your people express their thoughts about the... Read More

Aligning Teams with Organizational Goals

Teams don't have to be aligned with the goals of... Read More

Aligning Corporate Teams

Picture yourself entering a corporate meeting, team meeting, or business... Read More

If You Can?t See It, They Won?t Do It

Recently, while developing a customer service program, I asked my... Read More

Motivation - Dont Make Your Team Uncomfortable

The people in your team may feel a bit uncomfortable... Read More

The Team Process

We live in very progressive times, one only has to... Read More

Leadership, Genuine, Meaningful and Productive

One of the best lessons I have learned is the... Read More

Team Work - A Challenge of Character

Over the years there has been much ado about team... Read More

Joy and Laughter in the Workplace: Lessons From the Land of OZ

Turbulent TwistersYou've read about it in the headlines and experienced... Read More

Cross-Cultural Communication: Grin and Jump In!

Multiculturalism is a reality in North America and for those... Read More

Proactive High Performance Teamwork

Proactive High Performance Teamwork is made up of nine proactive... Read More

Finding The Leader Within (Keys To Zen Leadership)

Most believe that leadership is an innate quality that some... Read More

Dealing with People that Drive You Crazy!

We all know someone who just drives us batty. Perhaps... Read More