Five Steps for Expanding Your Customer Base with Guerilla Networking

As a single company, it is impossible to provide your customers with all the services they desire for every aspect of their life; but with guerilla marketing, you can come close. By partnering with companies that provide different, yet complimentary, services to your business, you can create a network of reliable resources for your customers. In turn, your company will gain credibility and strength from the size and stature of the group.

The goal of the guerilla network is to expand your customer base by being a part of a diverse web of companies that will appeal to a wide range of customers. Because your company will be the only one in this web to offer your unique product category, every customer who enters into the web will be referred to you for that specific service.

1. Brainstorm

To establish a guerilla network, you must first consider what other resources could be provided for your customer outside of the products and services that you have available at your company. Get to know your customers to discover what other services they generally need when considering your products.

Could they use a designer to help decorate a home gym for the new treadmill they just bought from you? Or how about pet supplies for the dog they walk when using their new pedometer? Whatever it is, think outside the box! More variety means more customers.

2. Make a list

After brainstorming potential additional services, it is time to narrow your search and prepare for the recruitment process. Make a list of the product and service categories that you think will be beneficial in the guerilla network that you wish to create. Then, list specific companies that fall under these categories. Naturally, you should start with companies that you have referred customers to in the past, and who have, in turn, referred customers to you.

Expand that list by thumbing through your local yellow pages or searching the internet. Choosing local companies will give you the flexibility of working with partners who are able to make marketing decisions at the local level, without the inconvenience of running it by their corporate office first. Add companies that you instinctively feel may be fitting for your network. Do not forget to continuously update this list, even after you have moved on to the next step. The longer your list, the better chance you have at building a large and powerful network.

3. Do your homework

Once you have a substantial list of companies in which you are interested, begin researching them. You will want to know if they are a high-end store and if you want their customers frequenting your business. Determine whether or not the company is one you would like to be associated with. Do they exemplify the values that are most important within your own company? Be selective and remember that you will be sending your best customers to their company. Their service will be a reflection of your company and its values.

Look for companies that have taken the time to create and maintain an impressive website. This will give you the opportunity to learn more about their business and will provide countless opportunities for marketing within your network in the future. You should also try to recruit companies with strong brands, so that your brand will strengthen when you co-brand with them.

4. Establish contact

After you have learned about the companies on your list, you should begin establishing contact with them. Your means of presentation will vary depending on what you are comfortable with and how you feel you will best be received.

A letter is obviously not the most effective means of initial contact. It can be impersonal and easily discarded. It does not demand their attention like a personal visit will. However, it is a simple way to cast a wide net and see what you catch. You should use this method if you simply do not have the time to visit these businesses individually, or if you have enough relationships already established in your community to recruit 3-5 companies into your guerilla network right from the start.

I recommend that you simply ask the owner for a few minutes of his or her time. You can initiate this meeting through a letter, by phone or by just walking in. Because you are not selling anything, this meeting should be relatively easy to set up.

These few minutes with the owner will allow you the chance to determine if they are the type of person with whom you can work. You will also explain who you are and what you will accomplish through this partnership with local companies. Impress the owner with a professionally designed and bound brief of your strategic plan. These professional packets include company logos on a few conceptual pieces that could be used in a guerilla marketing program.

It goes unsaid that this network will generate more traffic for your business, so focus their attention on the benefits THEY will receive from the network. Let them know that you have already noticed that some of your customers would be great referrals for their business. The promise of immediate results will be sure to catch their attention.

5. Follow through

After you have established a relationship with the company, be sure to follow through with your arrangement. Everything you and your guerilla partner agree to do needs to be thoroughly discussed and put into writing. You should set up parameters and expectations of the marketing program and agree on a specific date to begin and end each program. When the regulations of the agreement are clear, both parties will be more likely to follow through and benefit from the guerilla network.

The ideal partnership is one that remains balanced: each company putting in an equal amount of work and reaping an equal reward. By becoming a part of a strong guerilla network, you will be a major resource for each customer's unique needs. Your company will gain ideas, support and loyal customers from partnering companies and your marketing audience will expand dramatically without the costly risk of traditional advertising.

Tom Richard is the author of Smart Sales People Don't Advertise, which can be found at http://www.tomrichard.com, and founder of the online training university http://www.trainactive.com

In The News:


pen paper and inkwell


cat break through


What a Leads Exchange Group can do for You

What is the definition of a leads exchange and how... Read More

The 4 Actions of Awesome Hospitality

These Actions of Awesome Hospitality? will help you manifest the... Read More

62 Ways to MAXIMIZE Your Approachability

If you walk into your local bookstore and pick up... Read More

How to Make the Most of Those First 30 Seconds

Did you just meet the most important person in your... Read More

The Five Step Formula For Getting Prospects to Call You

Are you tired of prospecting for new business?Are you sick... Read More

Network Marketing

Network marketing is the ordinary person's best opportunity to make... Read More

Who Are You and What The Heck Do You Do?

A few years ago, I was attending a family function... Read More

Giving Referrals to Get Referrals

One of the best ways to get a referral is... Read More

Networking Know How

Networking, even to a seasoned professional, can seem intimidating or... Read More

Five Steps for Expanding Your Customer Base with Guerilla Networking

As a single company, it is impossible to provide your... Read More

Business Networking ? Extroverted Web Weaving for the Introvert

If you have been in business for any amount of... Read More

A Vital Habit For Selling Big Ticket Items

I hope the title of this article aroused your curiosity!... Read More

How to be Known

Why business relationships are formed with certain people?If you go... Read More

You MUST Be Visible

Have you ever noticed how visible large corporations are? Take... Read More

Your Front End

While surfing for traffic or browsing your safelist emails, you... Read More

Time to Hire a Professional Networker?

It used to be that people said that there was... Read More

10 Top Tips for Successful Networking

1. Recognise the importance of networkingAsk any successful business person... Read More

The Quest for Passive Income

Passive Income, residuals, royalties three ways to get paid multiple... Read More

Come Home Rich - How to Get the Most out of Your Next Conference

Success in your career depends upon how well you manage... Read More

Giving the Gift of Your Name (The Networking Factor)

Although, this is about giving the gift of your name... Read More

How to Keep from Sounding LIKE Totally Stupid

June is reality check month. Lots of the resolutions have... Read More

Politics, Religion, Race; Conversational No-No?s in Business

Do not destroy all your positive displacement and high energy... Read More

The Festive Season: Your Networking Opportunity

The festive season is a great time to sharpen and... Read More

Unforgettable First Impressions Part 1: Discover the CPI

People like others whom they are like. So if you... Read More

Five Stumbling Blocks To Successful Networking And How To Overcome Them

The ability to connect with people is essential to success... Read More

How to Get More Visibility, Increase Your Influence, and Get More Referrals

Earlier today I was helping a client develop a better... Read More

5 Ways to Wow People Who Wear Nametags

People wear nametags more often than you think. The majority... Read More

Community Involvement Networking

It is important for you to join at least one... Read More

Putting The Fun Back In Networking

Networking is one of the most important skills a person... Read More

Planting the Seeds of Greatness - Make it Great Newsletter #7

Thought of the WeekThis week, I'd like to challenge you... Read More

Good Manners Mean Good Business

Good manners, good networking and good business all have the... Read More

How to Turn Water into Lemonade by Giving a Flavored Answer to a Fruitless Question

I remember the first time I opened the fridge to... Read More

You Can?t Spell Networking Without Serendipity

"Fear not to entertain strangers for by so doing some... Read More