There's a saying that half of all marketing efforts are wasted, but it's impossible to tell which half!
I know from hard won experience how easy it is to waste money on marketing.
When I first set up my own business in 1998, I spent tens of thousands of dollars employing the best graphic designer and printing a great glossy brochure.
The feedback was 'Tom, that's one of the best glossy brochures I've seen!'
But did it get me customers and help build my business? No! It was a pure ego trip.
Now I know better.
Most marketing efforts are done for purely ego reasons alone and almost all fail to live up to expectations.
So what can you do about it?
I believe the best marketing campaigns are built not on glossy brochures or expensive TV advertising but on understanding the needs and wants of consumers and then providing solutions to these needs and wants.
Much of this is done by building powerful personal relationships and using the media to create awareness, credibility and trust in the hearts and minds of consumers.
Here are the Top 10 Questions to Ask Before Spending Another Cent on Marketing.
And, help solve that perennial question of how NOT to waste half your marketing efforts!
1. WHAT AM I TRYING TO ACHIEVE?
Always start with an objective in mind. Is it to attract new customers in a start-up phase or retain long-term loyal customers? The marketing tools and tactics for each of these questions will be vastly different. Remember to set SMART Goals.
=> Specific
=> Measurable
=> Attractive
=> Realistic
=> Time-framed
2. WHO IS MY BROAD MARKET?
Who exactly are you trying to target? The more you can find out about them the better. What industry do they work in, what is their level of education and income, what are their values and beliefs and where do they live are just a couple for questions to consider.
3. WHO IS MY SPECIFIC TARGET MARKET?
If you have a broad market try and segment it down. The more specific you can be the better. Think of the best way to eat a delicious and juicy orange. You must carefully peel away the astringent protective skin of the orange. Inside is the juicy flesh. When you have done this, carefully separate each segment without spilling a drop of juice. Take time to examine and focus on each market segment based on a range of different wants and needs. Regardless of size, each target market must be treated with precision and respect.
4. WHAT IS MY NICHE?
I heard a great saying from fellow speaker Maree Wrack recently. "Provide the fruit, not the whole supermarket!". Focus on your strengths and deliver this product or service really well.
5. WHAT PROBLEM CAN I SOLVE?
I believe running a successful business is pretty simple. As Bill Clinton said 'most of the big things in life are simple'. Being in business is about finding out about people's problems and then providing a solution for them.
Whether you are running a multi-million dollar enterprise or a business from home, the principles are the same.
6. WHAT MAKES MY SOLUTION UNIQUE?
What is it that makes your solution to a problem unique? Is it different from all the other possible solutions in the marketplace? This is commonly known as a 'Unique Selling Proposition' or USP. Identifying your USP helps to define your marketing strengths and identify markets.
7. HOW DO I REACH MY TARGET MARKET?
What is the best way to reach your target audience? How do they get their information? Is it worth of mouth, personal referrals or through the media?
8. HOW WILL I DELIVER THE SOLUTION?
What is the best way to deliver the business solution? What are the best and most cost effective distribution channels for my product or service? The channel chosen to communicate your message can define expense and effectiveness. Be realistic and savvy, make optimum use of your budget without cutting corners.
9. HOW MUCH WILL I CHARGE?
Pricing is a very sensitive issue. Do you want to position your product or service as a low cost, high volume business or high value, exclusive and expensive. Make well informed, long term decisions keeping in mind your company's needs and those of your target market.
10. HOW WILL I RETAIN EXISTING CUSTOMERS?
It is more expensive to attract new customers than service existing ones. The research shows that if you increase repeat business by 5 per cent you can increase your profitability by more than 35 per cent. How will you keep and retain existing customers?
Create a structured model to follow for all clients and keep this is a high priority.
Thomas Murrell MBA CSP is an international business speaker, consultant and award-winning broadcaster. Media Motivators is his regular electronic magazine read by 7,000 professionals in 15 different countries. You can subscribe by visiting http://www.8mmedia.com. Thomas can be contacted directly at +6189388 6888 and is available to speak to your conference, seminar or event. Visit Tom's blog at http://www.8mmedia.blogspot.com
|
|
|
|
|
|
|
|
|
|
|


Several years ago, "networking" was the hot buzzword. Everyone was... Read More
Here is a powerful tip on how to substantially increase... Read More
In the fundraising profession, appeal letters that you mail to... Read More
While focused, strategic networking is usually the most efficient way... Read More
Social scientists have proven that people experience what they come... Read More
1) People are buying in smaller quantities. Our busy lifestyle... Read More
For years now, you have been waiting patiently for that... Read More
There's a secret to marketing, which is so simple, yet... Read More
According to Dough McCormick, Chariman and CEO of iVillage, Inc,... Read More
A church in my community provided me with one of... Read More
Over the past 30 years, direct mail has been responsible... Read More
Small and emerging companies often do not put together a... Read More
Ann Landers, Dr. Phil and Roger Ebert take pleasure in... Read More
My 6 year old daughter Emily knows exactly what she... Read More
Donors will stop responding to your fundraising letter appeals for... Read More
Sometimes we loose site of the small things in life... Read More
Benefits! They're what marketing is all about. No doubt you've... Read More
Opportunity Assistance Business Resource Center http://www.opportunityassistance.comAt first you... Read More
Strategy #1: Change Your Mindset That's right, change your mindset!... Read More
A seasoned networker knows the real meaning of networking --... Read More
If you have been to expos and trade shows as... Read More
Businesses rely on brochures as their front line in communicating... Read More
New Year's is a good time for strategic planning or... Read More
Discipline Is Important.I recently read an article about why discipline... Read More
If your members, parents or donors wear clothes, watch t.v.... Read More
Over the years as I have attended trade shows, networking... Read More
THE EXILER (your search for true brand attributes ends here!)With... Read More
How To Save Yourself From The Pits of Marketing Cyber... Read More
In business we have a number of ways or tools... Read More
Every business person who has any kind of product or... Read More
Recent studies concerning the "new world of women" have been... Read More
Each of these 11 marketing tips is based on a... Read More
It's quite apparent that Americans are living... Read More


1) Word of mouth is the most cost-effective, powerful form... Read More
Have you looked for marketing advice on the internet recently?... Read More
Unless you've been living under an Internet rock, you've probably... Read More
Ever try to be something for everyone and find no... Read More
Since the human brain seems to be able to focus... Read More
I could tell you that the average temperature in the... Read More
I'm regularly asked to speak to people, that have either... Read More
Here are some questions to get your thoughts and cash... Read More
After a friend was bitten by a spider, I decided... Read More
1) People are buying in smaller quantities. Our busy lifestyle... Read More
How do you make the intangible real? How do you... Read More
If you're in the IT business, that's an important question.Most... Read More
There isn't a day that goes by that I don't... Read More
©2004 Jeffrey DobkinThere are two types of lists, determined by... Read More
Marketing results should be measured in only one way ?... Read More
Let's face it, the name "proposal" is a great misnomer,... Read More
Is your marketing strategy getting the results you desire?Mailing postcards,... Read More
Life provides your business with enough opportunities for failure. Don't... Read More
Organizations often get stuck in neutral when it comes to... Read More
People are known to shop on impulse- buying an item... Read More
Joint venture marketing is a lucrative way of leveraging the... Read More
Have you ever sat down to write a sales letter... Read More
One of the things that makes the Internet fun is... Read More
Articles submitted to online publishers bring your site new visitors... Read More
Are you still waiting for business to turn around before... Read More
1. Mail to a different list Your list is the... Read More
Every January, trade publications put out a list... Read More
The biggest secret to success in business is to always... Read More
A brochure can be a great promotional tool, whether it... Read More
Universal principals are those "self-evident" truths that have guided brilliant... Read More
"Kevin, are you saying I need to go to Networking... Read More
Whether you are already running your own business, or still... Read More
There seems to be a never ending argument among marketing... Read More
Marketing |